National New Zealand Freight Charges
All of our deliveries are via Courier Post.
• All New Zealand orders over NZ$500.00... FREE!
• Greater Auckland... NZ$7.50
• North Island... NZ$15.00
• South Island... NZ$28.00

Gift Wrapping & Gift Messages
Our products can be gift wrapped and include a gift message from you, just indicate if you would like the product to be wrapped along with your message in the “To be shipped to” box near the bottom of the second page in the shopping cart.

Gift Vouchers
A compendium.co.nz gift voucher can be sent directly to anyone, anywhere with a personalised message from you.
Simply select the amount you would like to send and click on the “add to cart button” you will be able to add your personal message after you add the voucher to your shopping cart.

International Freight Charges
compendium.co.nz NZ Originals will source the most competitive rate available for your country. This charge will be added to your total purchase price and we will inform you of the cost before shipping your purchase.

Gift wrapping and a gift card are FREE!

Items can be insured against breakage or loss, for NZ$10.00. Please indicate if you require this coverage.

If you have any queries regarding products you purchase contact us.

Security
compendium.co.nz is conscious of the need for privacy and security for your Internet shopping experience.
We use sophisticated encryption technology. This means at the checkout, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.
As part of the software used by compendium.co.nz there are secure processes built into the store.

Specifically the engine ensures:
• Every order has a unique number
• Every order is logged in a robust database
• No credit card details can be emailed to compendium.co.nz
• All your payment details can only be retrieved by compendium.co.nz in an encrypted session
• Confirmation emails of your order are sent to you the customer

Our Guarantee:
We offer a 30 day, no-questions-asked, money back guarantee on every item we sell. You may return any product within this time and we will gladly refund you the purchase price.

Privacy Statement
Like you, compendium.co.nz is concerned about your privacy. In general, you can visit our web site without telling us information about yourself. We do keep track of the domains from which people visit us, and that information is analyzed to determine usage of our web site. If you decide to provide us with additional information about yourself, including your name, address or other personal information, we do include the information in our records but will not furnish it to other companies. Based on the information and/or requests you provide to us, you may periodically receive information from us about our products and web site. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

Please keep in mind that compendium.co.nz is not responsible for the privacy practices or the content of other web sites that may be linked to our site. If you have any questions or comments about our privacy practices, you can contact us at info@compendium.co.nz.co.nz

Choosing and viewing product
To look at a product in more detail simply click on the product name or image. This will give a second, more in depth level of information about the product and a second, larger view of the product.
To buy a product, click on the "Add to Cart " button, this puts your purchase in your shopping basket. You can continue shopping until you are ready to go through the checkout. Putting something into your shopping basket doesn't mean you have to buy it. You can delete any or all the items in your shopping basket at any time (Your shopping basket collects the items you have selected. At any time you can look inside your shopping basket to confirm the contents or delete items.)

Purchasing a product
All Prices are in NZ Dollars and include GST.

1. Click on the photo of the product you wish to purchase.
2. Click "ADD TO CART".

You will then proceed to the shopping cart.

3. On this page you will see your order as it stands. You may then either click "Continue" to proceed to Check Out. To continue shopping simply click "Go Back" to return to the previous page.
If at any stage you wish to delete items from your cart, click on "Change Order" then select the individual items you wish to remove and press the delete key.

4. Once you have checked out, fill in the appropriate fields to process a secure transaction to compendium.co.nz.

Once these fields have been completed your order will be sent directly to compendium.co.nz and we will contact you by email to confirm your order and shipping address.

Shipping Information where applicable will be sent within 24 hours of order confirmation.

You have completed the transaction.

Checkout and payment
Once you have entered the checkout, check your delivery address before proceeding.
Enter your credit card type and all other fields on the page including a message for a card if it is a gift or any special delivery instructions. Click 'Continue'.
Finally confirm all details are correct. If any details need changing, go back and update them. Enter the name on your credit card, the credit card number (no gaps between numbers) and expiry date. Click 'Process Order'.
A tax invoice will be displayed on screen. You can print this for your records if you wish. The process is now complete. You will receive an order notification email to confirm that compendium.co.nz has received the order and that it is being processed.

At compendium.co.nz, we have invested in the latest technology to make your shopping experience as secure as is currently possible.

Disclaimer
The price advertised may differ slightly (either up or down) from price charged to the credit card due to exchange rate fluctuations. As we are a New Zealand based company we have to convert your purchase to New Zealand Dollars at the exchange rate on the day the order is processed.